Privacy Policy

1. Introduction

CoverLetter AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cover letter generation service.

2. Information We Collect

2.1 Information You Provide

When you use our Service, you may provide us with:

• Resume Content: PDF or Word documents containing your professional information
• Job Descriptions: Text content describing job requirements and expectations
• Generated Content: Cover letters created by our AI system

2.2 Automatically Collected Information

We may automatically collect certain information when you use our Service:

• IP address and location data
• Browser type and version
• Device information
• Usage patterns and interaction data
• Error logs and performance metrics

3. How We Use Your Information

We use the information we collect to:

• Process your requests and generate cover letters
• Improve and optimize our Service
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Respond to your inquiries and provide support

4. Data Storage and Retention

Important: We do not store your resume content, job descriptions, or generated cover letters on our servers. All data is processed in real-time and immediately discarded after processing is complete.

We may retain certain metadata (such as IP addresses, timestamps, and error logs) for a limited period to ensure service quality, security, and compliance. This metadata does not include your personal resume or job description content.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We may use third-party services (such as AI model providers) to process your requests. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users.

6. Third-Party Services

Our Service uses third-party AI providers (such as OpenRouter) to generate cover letters. When you use our Service, your resume and job description content is transmitted to these providers for processing. These providers have their own privacy policies governing how they handle your data.

We recommend reviewing the privacy policies of these third-party providers to understand their data handling practices.

7. Security Measures

We implement appropriate technical and organizational security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure file processing
• Rate limiting to prevent abuse
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability

To exercise these rights, please contact us at aitoolspanel@gmail.com.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with our operations. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: aitoolspanel@gmail.com